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An overhead exploded diagram of a POS terminal and merchant workflow reference

Merchant knowledge base

Documentation

Masanchara helps merchants run sales, manage stock, track credit, and close the business day with the app that is actually installed on the device.

Customers & credit

Customer credit & receivables

Customer accounts and limits

Masanchara lets you create customer records and track customer credit balances. The app supports customer credit limits and balance checks as part of the sale flow, so a credit sale may be blocked if it would exceed the configured account rules.

Store credit and account payments

  • A customer can use store credit as part of tender.
  • A payment on account reduces outstanding balances and can create or increase store credit if the customer pays more than the open amount due.
  • The customer history and statement views show the movement of credit and receivables over time.

Ageing and follow-up

The receivables view groups balances by age, making it easier to see which accounts are current and which need collection follow-up. This is the practical tool for credit control in the app.

Important caution

Customer credit is a real business rule and can affect whether a sale is allowed. If a customer exceeds a credit limit, is over their due date threshold, or is blocked by policy, the app should show the relevant validation message instead of posting the sale.